1. Who we are
Vliet Consultancy, Inc. (“we”, “us”, “our”) operates this website and related online services. For the purposes of the EU/UK General Data Protection Regulation (GDPR) and similar laws, we are typically the controller of personal data described in this policy when we determine how and why it is processed.
Contact: [email protected].
2. What data we collect
Depending on how you interact with us, we may process:
2.1 Website usage and analytics
We use privacy-focused analytics (Umami) to understand aggregate traffic and improve the Site. This is typically limited to information such as page views, approximate location derived from IP at a coarse level, device/browser type, and referral information. Umami is configured to avoid invasive tracking and does not set the same kind of cross-site advertising cookies used by many ad networks.
2.2 Contact form
If you use the “Get in Touch” form on the Site, we collect the information you submit (commonly your name, email address, and message) so we can respond and, if relevant, discuss professional services.
2.3 Email and professional correspondence
If you email us or exchange messages in the context of a potential or existing engagement, we keep those communications and related business details as needed to operate our consultancy.
2.4 Scheduling (Calendly)
Where the Site embeds or links to Calendly, booking a meeting is handled by Calendly. They may process the information you provide when scheduling (such as name, email, and meeting details) under their own terms and privacy policy.
2.5 Chat and assistant features
If you use an on-site chat or assistant feature, we may process the content of your messages and technical metadata needed to deliver the service, secure it, and improve reliability. Further details should match the disclosures shown in the chat interface at the time of use if more specific information is provided there.
3. Purposes and legal bases (GDPR)
Where GDPR applies, we rely on one or more of the following legal bases:
Legitimate interests — operating, securing, and improving the Site; understanding aggregate readership; responding to inquiries; and developing our business, where not overridden by your rights and interests.
Contract / pre-contract steps — taking steps at your request before entering into a services agreement, or performing a contract.
Consent — where we ask for consent (for example for optional cookies or marketing that requires it), you may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
Legal obligation — where we must retain or disclose information to comply with applicable law.
4. How long we keep data
We retain personal data only as long as needed for the purposes above, including to resolve disputes and meet legal, accounting, or reporting requirements. Retention periods vary: for example, routine business emails and prospect inquiries may be kept for a number of years consistent with normal business practice unless a longer period is required by law or an ongoing engagement.
5. Sharing and processors
We use trusted service providers to host the Site, deliver email, run analytics, or provide similar infrastructure. They process personal data on our instructions and under appropriate contractual safeguards. We may also disclose information if required by law, court order, or to protect the rights, safety, and security of our business and users.
6. International transfers
Our providers may process data in the United States, the European Economic Area, the United Kingdom, or other regions. Where GDPR requires safeguards for transfers out of the EEA/UK, we rely on mechanisms such as the EU Standard Contractual Clauses and UK addenda, or other lawful transfer tools as applicable.
7. Your rights
Depending on your location, you may have the right to access, rectify, erase, restrict, or object to certain processing of your personal data, and the right to data portability. You may also lodge a complaint with a supervisory authority. To exercise GDPR-related rights, contact us at [email protected]. We may need to verify your request.
8. Cookies and similar technologies
We use cookies or local storage where necessary for Site functionality or analytics. You can usually control cookies through your browser settings. Blocking some cookies may affect how certain features work.
9. Security
We implement reasonable technical and organizational measures designed to protect personal data. No internet transmission is completely secure; we encourage you to use caution when submitting sensitive information.
10. Children
The Site is not directed at children under 16, and we do not knowingly collect their personal information.
11. Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.
12. Related terms
Use of the Site is also governed by our Terms & Conditions.